Privacy Policy

When you book a taxi, tour package, or contact us through our website, WhatsApp, phone, or booking form, we collect information you provide directly, such as your name, phone number, email address, pickup and drop locations, travel dates, and passenger count.

If you browse our website, we may also collect basic technical information — such as your browser type, device, and pages visited — through standard web server logs and analytics tools, to help us understand how the site is used and to fix issues.

We use the information you share to confirm and fulfil your booking, coordinate pickup with drivers, send trip-related updates, respond to enquiries, and provide customer support.

We may also use your contact details to follow up on a booking enquiry or to share offers relevant to services you've asked about. You can ask us to stop this at any time by messaging us on WhatsApp or emailing us.

We do not sell your personal information. We share booking details (such as name, phone number, and pickup/drop points) only with the driver assigned to your trip, so the trip can be completed.

We may disclose information if required to do so by law, or to protect the safety and rights of our customers, drivers, or the public.

A large part of our booking and support process happens over WhatsApp and phone calls. Messages and call details exchanged for booking purposes are retained for support and record-keeping, consistent with WhatsApp's own privacy policy for the platform itself.

We retain booking and contact information for as long as necessary to provide our services, maintain business records, and meet legal or accounting requirements. You can request that we delete your personal information, subject to any records we're required to keep by law.

You can ask us what personal information we hold about you, request a correction, or request deletion at any time by writing to mmmysoretravels@gmail.com or messaging us on WhatsApp.

We may update this policy from time to time to reflect changes in our practices. The latest version will always be available on this page.

If you have questions about this privacy policy or how your information is handled, contact us at mmmysoretravels@gmail.com or +91 96113 53434.